Client of the Month

Client of the Month: Escape Hunt London

23 Jul 2015

Being locked in a room with a corpse may not sound like your idea of fun, but it’s great for team bonding. That’s what our Client of the Month, Daniela Streng of Escape Hunt London, discovered while on holiday in Bangkok, and now she’s using this idea to run a successful business in the heart of corporate London.

Escape Hunt is an interactive mystery game, in which participants are locked in a room with a murder victim, and given one hour to identify the culprit and escape. Hidden clues, logic puzzles, locks, codes, keys and all manner of red herrings baffle and delight as the clock counts down.Escapehunt2

Identify your perfect customer

Daniela first experienced Escape Hunt in Thailand, and loved it so much she wanted to bring it home. At the time, there was very little competition in London, and none where she wanted to be. Escape Hunt is excellent fun for groups of friends, unusual dates, stag-do’s and hen parties, but Daniela knew the perfect fit was for firms looking for team-bonding activities, and she could see it flourishing in the city.

Don’t compromise on key factors

Location and capacity became Daniela’s main concerns, as she needed to be able to cater to large corporate groups. Finding the perfect place wasn’t easy, but Escape Hunt London opened in April 2014, in George Yard, just moments from Bank Station. With ten rooms decked out in flea-market chic furniture and staff in tartan deer hunters, the venue can entertain up to 50 people an hour at full capacity.

Research consumer behaviour

‘We do corporates in the week,’ said Daniela, ‘and then it’s booked out every weekend.’ Anyone who has experienced the deafening silence of the city at weekends will know how impressive this is. Again, Daniela’s entrepreneurial savvy meant she saw that while city workers couldn’t spare any time travelling, locals and London-weekenders looking for something a bit different would be happy to take the tube a few stops.Escapehunt3

Examine overheads and cashflow

The incredible thing about this business is that with the infrastructure in place, all the company has to provide is a member of staff on the end of a phone to give hints when participants get stuck. The product is simply a well-designed game and the use of facilities. Rent is considerable but ensures easy accessibility to the core market, and aside from this overheads are very low; there’s nothing to produce, staff don’t need extensive training or experience, and kicking customers out when they’ve had their time is built into the attraction. Even better, the vast majority of customers pay in advance, so cash flow works like a dream.Escapehunt4

Be good to your accountants

Last month, the Accounts and Legal team managed to get lost in Bank Station on their way to Escape Hunt London, and began to doubt their ability to face the challenge ahead. ‘Check everywhere. Pick things up; move things round,’ we were told. ‘Just please don’t undress the corpse.’ Eyebrows were raised at one particular accountant, who might be expected to do such a thing. We split into two teams and the mayhem began. One team didn’t realise there was a light switch, the other was optimistic in its interpretation of ‘cheating’, and both found coherent speech gave way to frantic babbling as the hour came to a close.

Keir Wright-Whyte

photo

Managing Director

0207 043 4000

About the author

Originally graduating with a degree in geography from Edinburgh University, Keir claims that he was then tricked into becoming an accountant by one of the UK's top 5 accountancy practices.The deception extended to the usual training in audit and associated activities.

Keir subsequently worked in a number of advisory roles with clients including in the energy trading, pharmaceuticals and financial services sectors.

He loves working at Accounts & Legal because of the variety of work and clients, the excellent team ethos and morale, the importance placed on genuinely helping and being useful for clients and because he believes what he does matters to clients and helps the firm.

Keir's primary role is to ensure that new clients with complex businesses or needs are on-boarded in the best way and he is a "trouble shooter" both for clients and where complex issues arise internally. He also helps the accounting teams strive to improve what we do for clients, whether processes or services.

When not debiting or crediting, Keir has a penchant for fixing old buildings, skiing, surfing and cycling.

  

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